Account management
How to open account?
Why 7paint need my personal information?
Forgot your password?
Update your account information
How to open a shop?
Shopping
Ordering products
Product information
Choose product
Customer service
In¨Chouse transaction
Shipping and return
Printing techniques
Flexible: digital printing
Professional: plot printing
Copyright explanation
Copyright law
Trademark law
Image safety assurance
Right of image
Acceptable design content
Frequently asked questions
Frequently asked questions
Frequent problem of product issue
Frequent problem of account
Frequent problem of order form
Account management
How to open account
To join 7paint is as easy as 1-2-3! Just click Register on the home page to open your account. We need your personal information such as username, password, correct email and some personal information. Once you agree our TERMS OF SERVICE and click SUBMIT, congratulations, you have successfully registered.
Once log in, you¡¯ll be able to enjoy our service. But as to protect your privacy, you need to retype login authentication in access to secure areas such as checkout and orders.
Why 7paint need my personal information?
Your personal information will be solely used for internal purpose .
We won¡¯t allow any sales or disclosure of your personal information to third party without your consent.
If you want to know more information about personal privacy, please click PRIVATE POLICY, checking Use of information .
Forgot your password?
To retrieve your account, please follow the steps:
1. Click Login.
2. Click Forgot Password?
3. Type your username and email address.
4. go next.
Update your account information
If you want to modify any information relating to your account such as your username, email or password
Log in 7paint with your username and password, click MY INFO. If you forget your password, click FORGET YOUR PASSWORD? in the LOGIN box on the homepage to retrieve your password.
How to open a shop?
First register and be our member. Each of our members will own a shop in an inactivated state. Upload your design works to your shop, it will be shown up in the administration area. Your shop will be activated after administrators¡¯ auditing. In the category MY SHOP you can set information of your shop. That¡¯s it, you¡¯ve successfully set up your shop.
Attention: You won¡¯t get any royalty payment if you don¡¯t own a shop.
Shopping
Ordering products
1) From hundreds of products we¡¯ve collected, choose the one you¡¯re interested.
2) Log in your account, click CREATE PRODUCT , specify color, size and order quantity.
3) Click ADD TO CART, the product you chose will be added to your cart, click CHECK IN to fill in order information
4) Click CONFIRM or PAY ONLINE to operate ordering.
Product information
If you find any quality problems with the products you ordered in 7paint, we¡¯ll ensure you a 7-day free refundable promise.
7paint will guarantee you our best service and all-wool-and-a-yard-wide products to satisfy your individual need.
Non quality problem include:
1.Any product dilapidation in the process of transportation is not assumed by 7paint, customers can contact 7paint to consult with express firm.
2.Quality problem include blemish, crack, fleck or other problem of the product that infects common use, but exclusive of the image effect that you ordered.
Choose product
Specify the size, texture, style of the product to your need on the right column of the product area, then click ADD TO CART.
You can add text on the product.
First, enter the textbox of 7paint. The textbox is on the administration desk on the left.
Key in text on the textbox., click ADD TEXT . After the text shown on the product, you can setup its location, size, font and color. The text edit control desk is on the right.
You can add image to the product:
Click UPLOAD IMAGE in the 7paint design formality. All the images you uploaded will be embodied in your personal image gallery for later use.
You can also use VOLUME UPLOAD function to set your image gallery in MYIMAGE.
Customer service
In¨Chouse transaction
In 7paint you can enjoy our 100% safe transportation service, in the mean time we¡¯ll ensure your personal information security with the most safe and accurate system.
We use E-business standard SSL to encrypt all the paid information. It means nobody can filch your personal information.
If you have any worry or question about 7paint¡¯s transportation service and information security system, please browse our PRIVATE POLICY or contact us by info@7paint.com.
shipping and return:
Are you bored with several week¡¯s waiting for your ordered product?
So are we. So we explored the most advanced online production and transportation system. We promise to deliver the product you ordered to you within 48 hours.(Don¡¯t forget all these products are tailored to manufacture.)
Once you ordered products on 7paint, your order information will be sent to our production department immediately and we¡¯ll wrap the product carefully.
If you are not satisfied with the product, return is permitted.
In order to let every customer feel satisfied with our products, we ensure best texture and craftwork of all the ordered products. If you are not satisfied with our products, please log in and click SEVICE. You can change products or ask for refund within 30 days with your receipt.
Printing techniques
Your personalized designs are printed with the highest quality and at affordable prices.
You can choose the printing technique you want. Here's a quick overview of the different printing possibilities.
Flexible: digital printing
Advantages:
Multi-colored designs with all color shades available
No preparation time - sell your first shirt today!
Foolproof, easy upload of .jpg, .gif or .png files
No setup costs
Disadvantages:
Certain digital designs cannot be printed on dark colors
The shirt cannot breathe well with extremely large digital prints
Mugs and other items require digital printing utilizing a specialized sublimation process.
Professional: plot printing
Advantages:
Print is very soft - super quality!
Designs won't fade
Printing also available on dark textiles
Disadvantages:
Only one to three colors per design
No color blending possible
There are two types of material that can be used in plot printing and may be selected in the designer. Flock is a soft, fuzzy fabric while flex is smooth and shiny. The default setting is flex.
Copyright explanation
Intelligent copyright is a puzzling problem. You can create a complete original product, which means you don't have the right to use any celebrity portrait or other company¡¯s products. You are not allowed to copy other¡¯s design works such as images or texts. Any image element created by others or slogan or oration used by predecessors shouldn¡¯t appear in the image you create.
Copyright law
As a directive law, copyright law regulates that your works must be original, namely, you have no right to use celebrity portrait or other company¡¯s products. You are not allowed to copy other¡¯s design works such as images, texts or to copy products from other websites. Any image element created by others or slogan or oration used by predecessors shouldn¡¯t appear in the image you create.
Trademark law
Letters, words, design, trademark or combination of these four elements make up the trademark. Trademark is used for promotion and extending marketing. The trademark you create should avoid confusion or it will be regarded as violation of trademark law. If you mark your products as private own, you have to accept our PRIVATE ISSUE PROTOCOL. If you choose to publicize your products, you¡¯ll have to give up SOLE LICENSE PROTOCOL.
Image safety assurance:
We¡¯ll try our best to ensure your characterized design¡¯s security on our website.
Image security: Span or detail part of the image will be printed only by our production equipments. Public can only view image of small size and low pels. If you choose not to share the image, it won¡¯t be seen by website visitors. These products will be put in MY PRODUCTS in 7paint.
Right of image:
You can remain all the right of your work. If you choose to exhibit your work at public area, you can still remain your copyright.
When you contribute your design to public picture base, you have no property to transfer your work. To be specific, you have transferred the property to us, and we will turn your design to products. Non-exclusive concession means you can contribute your design for other use, including trading products. Detailed information please view Non-exclusive concession protocol.
Acceptable design content:
Any content containing eroticism, racism, derogating deformity are not allowed. Please view our customer protocol, you can get the particular description of acceptable content.
Have to log in before purchasing ordered products?
You have to log in as 7paint member then you can purchase our products. In the mean time you can upload your characteristic image.
How to save information of ordered products for later inquiry or buy again?
When you finish ordering, you can choose to save if for later buy. You can log in 7paint to finish ordering or purchasing at any latish time.
How many ordered products can customer create?
You can create ordered products as many as you will, we will explore new products for your choice, so we hope you can take full advantage of this service and create your unique character.
Frequent problem of product issue
Why are all the apparel design modes square?
All the apparel design modes provided by 7paint are square . This is because square design can maximum printing area so as to optimize the product effect.
Of course, your design doesn't need to take up all the mode. You can print quadrate design, triangular design or other irregular design in the mode area provided by 7paint.
How to control the location of image?
If your image doesn¡¯t take up all the mode, the location of your design on the mode decides the printing area on the apparel.
Of course, if you have any particular requirement of the image printing, please contact in time.
How to control the size of image?
7paint suggest that the resolution of your image be under 200DPI. If the resolution of your image exceeds 300DPI, you can use image processing software (such as Adobe Photoshop) to reduce it till under 200DPI.
Besides, JPEG format file has a parameter of controlling packing quality when storing.£¨usu.0£12.£© The bigger the parameter, the less lose of image packing, the finer the image effect, and the bigger the size of the file. We suggest image of middle or higher quality.
How to add texts on the image?
You can use any image processing software to add Chinese and English character on your image (such as Window paint, Adobe Photoshop, Macromedia Fireworks).
What tool can I use to design?
You can use any image processing software that you are familiar with to design your image£¨such as Windows Paint£¬Microsoft Photo Editor£¬Adobe Photoshop£¬Adobe Illustrator£¬Macromedia Fireworks.
What if I can¡¯t design?
You can upload the photo you want to print directly , customer service center missionary of 7paint will help you carry through printing.
Of course you can consult image processing guide to obtain more image processing knowledge.
Frequent problem of order form
Order form modification
If your order form hasn¡¯t been confirmed by customer service personal of Diyest, you can modify or cancel the order form. If your order has been confirmed and you want to cancel it, please contact our customer service center as soon as possible, entailing your order number for the convenience of our immediate processing.
If you have submitted the order form but you want to add or reduce products in the order form, please contact customer service system and we¡¯ll help you with the modification.
Attention that if your order has been put to production, you can¡¯t cancel or modify the order form. Please betimes contact our customer service center in case of any emergency.
